• Resolved michellepagni

    (@michellepagni)


    Hello Ben –

    I am a new blogger. Just opened a wp blog using your theme. I had a couple questions for you. I am trying to upload a profile picture but I cannot find where to do that. I click edit profile but there’s nowhere to upload it.

    Also, if I upgrade my theme, will I lose all my content I’ve already created? Another question I had is I don’t see instagram in the social icons – is there a way to add it? When I uploaded an image for my logo – it erased the name of my blog, so I had to type it next to the tagline, but it’s super small. There is so much room in the header – is there a way to make the title of my blog larger?

    I know that’s a lot of questions – sorry. I appreciate your help.

    Thank you, Michelle

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Hi Michelle,

    Thanks for using Ignite!

    I am trying to upload a profile picture but I cannot find where to do that. I click edit profile but there’s nowhere to upload it.

    For changing your profile image, we have step-by-step instructions here.

    Also, if I upgrade my theme, will I lose all my content I’ve already created?

    Nope, you won’t lose any content.

    Another question I had is I don’t see instagram in the social icons – is there a way to add it?

    Yes, Instagram is an available option. It’s the last one in the “Social Media Icons” section in the Customizer.

    When I uploaded an image for my logo – it erased the name of my blog, so I had to type it next to the tagline, but it’s super small. There is so much room in the header – is there a way to make the title of my blog larger?

    You have to choose between displaying the site title or displaying a logo. There isn’t currently an easy way to increase the size of the title or tagline, but it could be done with some custom CSS.

    Thread Starter michellepagni

    (@michellepagni)

    Thank you Ben – The only question I still have is the gravatar. I already tried to do that before I sent my original email to you. I just tried it again, several times. It says it sent my an email, but ten times now I did not receive it. I get all other wordpress emails. I also followed the steps they gave to try and to try and rectify the situation, but to no avail. (added to contacts, checked trash, checked spam, etc) I also tried to contact them, but it just said their customer service is unavailable. I think it would have been easier to just have it as an option to upload a photo. Totally frustrating and I have over 3 hours total on this alone. ??

    What else can I do. I need a pic of myself on my bio. Thanks so much for your help.

    Michelle Pagni

    Theme Author Ben Sibley

    (@bensibley)

    Michelle,

    Can you try a different email address in Gravatar and see if it works?

Viewing 3 replies - 1 through 3 (of 3 total)
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