• i’ve submmited a new business account application to skrill
    it was last tuesday, now it’s over a week without response
    i’ve contacted their email, still no respond

    do i supposed to wait for over 7 days to get my new login details?
    is that too long and is that abnormal waiting period?
    i want to get my account asap in order to integrate to my website.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi pisrael,

    Thank you for contacting us.

    Could you please confirm the e-mail address registered with Skrill so we can check the application status?

    [ Signature deleted ]

    Thread Starter pisrael

    (@pisrael)

    i’ve used the email address [ email deleted, don’t do that again ] to register for this new business account

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi pisrael,

    Could you please double check the email address used to register your Skrill account?

    We are unable to locate an application with this email address.

    [ Signature deleted ]

    Thread Starter pisrael

    (@pisrael)

    thanks, but it is this address i’ve received their email stating:

    Thank you for submitting your Skrill Business Account application.

    We will review the information that you have submitted and one of our Business Development Representatives will contact you if additional information is required.

    Meanwhile If you need assistance or additional information please contact [ email deleted ]

    —-
    so i am sure this is the email account?

    Thank you for choosing Skrill

    Thread Starter pisrael

    (@pisrael)

    hi , the skrill team

    i just received this email:

    Hello,
    Thank you for contacting us.

    Please be advised that we have received your Skrill merchant application associated with email [ email deleted ]. Once your application has been submitted, some technical time is required for our relevant department to review the information provided and get back to you with further updates.

    In case anything additional is required, please note that you will be informed accordingly. We appreciate your patience and understanding with this matter.

    We hope you find this email helpful and wish you a wonderful day.

    Kind Regards,
    Diana T.
    Skrill Merchant Services

    question – what is the average time for the process be finished completely?
    now is 8 days, over 1 week.

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi pisrael,

    The applications are being reviewed in business days only.

    You should receive an update by tomorrow.

    [ Signature deleted ]

    Thread Starter pisrael

    (@pisrael)

    hi

    they’ve rejected it and it took 9 days for a passive respond, there’s no reason behind it for why they did it, but i assume due to NSFW contents website?

    i want woocommerce solution payment gateway and now i’m on my way again to find another one. any suggestion for help with this frustration?

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi pisrael,

    Unfortunately we are unable to accept such business models.

    Please accept our apologies for the delay, it is due to the high volume of applications we are receiving in this period.

    [ Signature deleted ]

    Thread Starter pisrael

    (@pisrael)

    hi, can a moderator please delete this topic, as it contains personal information, thanks.

    Plugin Author Skrill_Team

    (@stanislavachannel)

    Hi pisrael,

    We have reported it to WordPress support as we are unable to remove any topics from our dashboard without their intervention.

    [ Signature deleted ]

    • This reply was modified 4 years, 5 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @stanislavachannel Do not use these forums again except to support the plugin code only. That’s not what these forums again. If you have a conversation like this again here then you risk getting into real trouble on this site. Send the user to your and end the converation.

    @pisrael The author made a mistake and should not have had this conversation here at all. For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well and any discussion of a service.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    hi, can a moderator please delete this topic, as it contains personal information, thanks.

    I’m sorry, but that is only done in extreme cases. There is no personal information here though except an email addresses that was erroneously posted. These are very public forums and you posting that email guaranteed spam and possibly abuse.

    https://www.ads-software.com/support/forum-user-guide/faq/#will-you-delete-my-post-or-my-link-within-my-post

    Search engine hits are never considered extreme. The post will not be edited or deleted.

    @stanislavachannel Also lose the signature.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘new business account – no response yet?’ is closed to new replies.