New Chart not loading

  • Resolved wrathyimp

    (@wrathyimp)


    6 years, 2 months ago

    I have installed the lite version and when i click the Create a table, its not loading, my WP is 5.0.3. It just shows the rotating ring indicating its loading, but noting happens after that.

    How can I fix this issue?
    I have already tried to reinstall the plugin, but same results.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wrathyimp

    (@wrathyimp)

    View post on imgur.com

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi,

    Thank You for Your interest in our plugin.

    Can You try disabling the “Include full bootstrap back-end” and “Include full bootstrap front-end” in main settings of wpDataTables, and see if this resolves the issue.
    This can also be caused if there is a conflict with one of the plugins that You use on Your website. Can You also try deactivating one plugin at a time, and see when the issue is resolved?

    Please let us know.

    Best regards.

    Thread Starter wrathyimp

    (@wrathyimp)

    Cannot access the settings page as well.

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi,

    Have you tried deactivating the other plugins to see if the issue is resolved?

    These problems usually occur when there is a conflict with a theme or a plug-in.

    You can also open a ticket on our support platform https://tmsplugins.ticksy.com/under pre-purchase section, and our support manager will be glad to help you with all your questions.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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