New Content takes a day to become visible

  • Resolved Anonymous User 16103310

    (@anonymized-16103310)


    1 year, 9 months ago

    When I add a new user or create an estimate or create any document, it will take several hours for these to be accessible. When I refresh the Estimates page, new created estimates will not be visible until after several hours. If a new customer is added, it will take several hours to be able to create an invoice for the new customer because in the customer field of the invoice creation page, the new created customer is only available after some hours. In my litespeed cache, I don’t cache my wp-admin pages so I don’t know what causes this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @abanista
    Thanks for reaching out.
    From your statements. I am assuming there might be some issues with your site. I would request you contact the plugin author so we can look into it and help you out.

    Thanks

    Thread Starter Anonymous User 16103310

    (@anonymized-16103310)

    Although my issue seems similar to this, I have submited the form

    Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @abanista
    Thanks for reaching out.
    I assume you have already followed the steps in the earlier thread you mentioned and solved it.
    If not, kindly contact the plugin author and we will help you out with your case.

    Warm regards,

    Thread Starter Anonymous User 16103310

    (@anonymized-16103310)

    My installation is already set to the settings provided in the earlier thread. The issue is when you navigate to the invoice form and try to select a customer, a contact that has just been added does not appear. So if I create a new customer, I have to wait until the next day that is when the customer will start to appear in the invoice form and that’s when I can create an invoice for that customer.

    This happens to even new created products and invoices. I can’t add a newly created product in the invoice. It will take until the next day that’s when when the product will appear in the invoice invoice form.

    When I create a new invoice, It will not appear in the invoices list until the next day. I have to click on the previous invoice number and append the url with the next number to be able to access it but it will not appear in the invoices list until the next day.

    Manually created contacts, newly imported contacts all follow the same. They will appear the following day.

    Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @abanista
    As I have suggested you contact the WP ERP support team so we can help you out. We can not disclose or share your credentials in the forum for security reasons.
    I hope you understand.


    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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