New course is not included in subscription and shown as “Free”

  • Resolved boxhamster

    (@boxhamster)


    2 months, 3 weeks ago

    Hi,
    After some years I’ve finally added a new course using PMPro and MasterStudy.
    I published the course and then noticed it was shown as “Free”. Testing it with a new user account showed that indeed i was able to access the course material.
    This new course is set up like all the other courses (8, now 9 in total):
    https://ibb.co/HnzRf1B
    https://ibb.co/mzpFX0w
    https://ibb.co/w0fY7Z8

    So, PMPro should just be able to count that also as a subscription course, yet it’s shown as Free. Am I forgetting anything somewhere?

    • This topic was modified 2 months, 3 weeks ago by boxhamster.

    The page I need help with: [log in to see the link]

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  • Thread Starter boxhamster

    (@boxhamster)

    As is typical, minutes later I find the solution….
    This was of course not a PMPro issue.
    I had to go into the course, click on “Not included in membership” under Pricing of the course and then uncheck that box again.
    This is an issue with the MasterStudy integration into PMPro.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to the Paid Memberships Pro team.

    Thank you for your feedback, I’m glad to hear you’ve found the cause of this.

    Please feel free to reach out if there’s anything else we can assist with.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

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