New Entry Missing on Webpage

  • Resolved MrWrightAZ

    (@mrwrightaz)


    1 year ago

    WordPress: v6.4.1
    Connections: v10.4.56
    PHP: v8.1.24

    Added new entry. I am able to see it from the WordPress “Visit Site” but I cannot see it using any browser (Edge, Firefox, Chrome) not logged into WordPress.

    Steps attempted to resolve:
    ? Wait over 30 minutes for cache update
    ? Clear Cache
    ? Unapprove then Reapprove entry
    ? Hard refresh (Ctrl-F5) in each browser

    Not sure what else I can do to resolve. Suggestions?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter MrWrightAZ

    (@mrwrightaz)

    The problem was the plugin Jetpack Boost was preventing the update from displaying. Deactivated plugin and all the changes showed up.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    If the Boost feature involves page caching … after adding entries, clear the page cache; otherwise, they will show up after the cached self invalidates and is rebuilt.

    I know you stated you did those steps, but I wonder if the local browser cache was still displayed instead of fetching the page again. I also read that you did a hard refresh. I have had little success with hard refreshes. I usually resort to opening the dev tools, enabling the disable cache option, and then refreshing with the dev tools open.

    I hope this helps; please let me know.

    Thread Starter MrWrightAZ

    (@mrwrightaz)

    Thank you, Steven, for reponding. I actually used the Purge Cache in the plugin. However, as soon as I deactivated the plugin and reloaded the page, my entry was there. It was immediate. Thank you, also, for the suggestion about the dev tools. I didn’t know it was an option…lol.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    No problem; happy to help. Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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