new event, custom loader & checkout step events

Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS797-C9D78

Yet done for FS797-C9D78

For custom loader does it works with stape ?

The add_to_wishlist event is supported if the button contains the class .add_to_wishlist

Stape.io is supported

You haven’t defined the checkout page. Go to Admin > WooCommerce > Settings > Advanced: select your cart and checkout pages

Hi,

Checkout page and cart page are defined on my backend, and this pages are well connected to other version of themselves but in other languages, we use polylang.

Maybe can’t u see it because your setting works only for default woocommerce installations with single countries.

you sure it’s not due to the WC Checkout ?

GTM Kit is using the WooCommerce function is_checkout() to detect if the user is on the checkout page. If your checkout is not compatible with this function GTM Kit can not know when the user is on the checkout page.

Only the event begin_checkout works but not add_shipping_info & add_payment_info
I contacted WC Checkout dev, they say this :

You’d need a custom code implementation to add Google Tag Manager events to the checkout form.

You can use a hook like:
woocommerce_before_checkout_form

or premium plugin Google Tag Manager for WooCommerce PRO

For the add_to_wishlist event, why did u choose the .add_to_wishlist class ? How are you sure any theme developper use this class? We use well know commerce kit theme here is the html for the wishlist, we see the class .commercekit-save-wishlist

<div class="commercekit-wishlist mini" data-product-id="13510"><a href="#" class="commercekit-save-wishlist" data-product-id="13510" data-type="list" title="Wishlist" aria-label="Wishlist"><em class="cg-wishlist"></em><span></span></a></div>

Thanks

• This reply was modified 6 months, 3 weeks ago by awaaxyb.

I have tested your checkout and add_shipping_info is fired if the shipping method is changed. The add_payment_info event is fired if payment method is changed. If no changes have been made they are both fired when the Complete order button is clicked. This is as expected.

The WooCommerce Storefront theme is used as standard. Both WC and Storefront use .add_to_cart on the ‘Add to cart’ button, so .add_to_wishlist is the simple and logic choice for the ‘Add to wishlist’ button. YITH WooCommerce Wishlist, which is the most popular wishlist plugin also uses .add_to_wishlist

I can’t see this event in gtm preview mode how are u doing ?
I think it’s better to fire add_shipping_info when visitor enter his address and add_payment_info when customer enter payment step

For add_to_wishlist, it’s possible to add the commerkit class ?
Thanks

• This reply was modified 6 months, 3 weeks ago by awaaxyb.

I’m injecting my container tag on to your site. Other than that i have made no changes and this does not change the events that are sent to the container.
After filling out the address i click the ‘continue to shipping’ and select premium shipping, which triggers the add_shippoing_info event. https://imgur.com/a/nlNknme

I agree that it would be better to fire the event when the address has been entered but this is not possible to do in a way that is compatible with alle themes and plugins. You can do this yourself by customizing woocommerce-checkout.js to your needs. This is not complicated task for a developer.

I can’t add custom classes for all themes and plugins. It would make the JavaScript bloated and slow. You should contact the support of your theme or plugin that generates the add to wishlist button and ask them to add the generic add_to_wishlist class

Ok Torben we are not able to get the events, we only get begin_checkout. When it fire add_payment_info it’s more an hasard and unknown reason for us. We don’t understand how you are doing because we do exactly the same has you.

Another of our site that is running GTM Kit to have the same problem too, we check our GTM and it’s correctly configured with all GA4 ecommerce events and basic events.


About woocommerce-checkout.js, it will be overrided if we update the plugin, any possibility to make a child gtm kit ?
Thanks

We contacted theme developper about the add_to_wishlist

You should not overwrite woocommerce-checkout.js in the plugin.

Go to GTM Kit > Integrations > WooCommerce > Advanced settings and activate ‘Dequeue the default JavaScript’. This will prevent the default woocommerce.js and woocommerce-checkout.js from loading. Then you can enqueue your own customized scripts in functions.php of your theme or a functionality plugin. https://developer.www.ads-software.com/reference/functions/wp_enqueue_script/

Ok for the moment we haven’t a dev so we just want to have the events working, does cache plugin can prevent us from the add_shipping_info and add_payment_info to work ?
We just don’t understand why begin_checkout fire and not the others. maybe it’s coming from our GTM config ? We are looking actually
Thanks

• This reply was modified 6 months, 3 weeks ago by awaaxyb. Reason: checking gtm config before

The begin_checkout event is created in PHP and included the HTML document of the checkout page. add_shipping_info and add_payment_info are created using the JavaScript in woocommerce-checkout.js. A cache plugin like LiteSpeed Cache may interfere with the JS depending on the configuration.
Since i was able to fire the events it may be worth testing in an incognito browser to make sure all cache and cookies are cleared

But you test with your GTM Configuration if I understand, so i will actually check mine and maybe open a new preview with the default GTM Kit template.

I already tested in Private Browser navigation and disable cache & clear cookie. I just don’t get it how are u using the private window for gtm preview

Thanks

Actually I test with GTM Kit default template and re-run a test then it still doesn’t work properly on the 2 site.
So after this, I just try another Datalayer plugin and i yes every events works with the new datalayer plugin…just not the add_to_wishlist because of the class missing. Can we make a google meet so we can show you? any email to contact you ? Thanks