New Events not showing on events page

Hi @idealtrucks,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing issues with you events page.

Regarding your issue, it’s possible that there may be a conflict with another plugin or theme that’s preventing the new events from displaying on the events page.

We recommend trying the following troubleshooting steps:

1. Clear your website’s cache and refresh the page to see if the events appear.
2. Deactivate all other plugins and switch to a default WordPress theme, such as Twenty Twenty-One, to see if the events appear. If they do, it’s likely that there’s a conflict with one of the other plugins or your current theme.
3. If you’re still experiencing issues after trying the above steps, please reach out to the www.ads-software.com support forums for further assistance.

We hope this helps. If you have further questions or concerns, please let us know.

Best regards.

I Have cleared the cache, deactivated all plugins, and changed theme to twenty twenty-one. Still not working

Hi @idealtrucks

Thanks for your response.

Could you try manually updating The Events Calendar plugin to the latest version (6.0.12) and check if that helps?

If that doesn’t help, try creating another event where only our plugin and twenty-one theme are activated, and check if that makes a difference. I suggest conducting these tests on a Staging Server.

Moreover, when I change the view of your events page, I get a 404 error message. Could you try flushing your permalinks and see if that helps?

Could you also provide the version of the following? This will help me understand how your system is set up.

• PHP
• WordPress
• The Events Calendar
• Theme

Let me know how it goes.

I updated version, didn’t affect it.

I disabled all plugings, changed theme, and added an event and it showed up.

I enabled all plugins, changed theme back to mine, added another event and it showed too. The other events still are not showing up.

PHP 7.4.29, wordpress 6.2, even’t calendar 6.0.12, BeTheme 26.8.2

Hi @idealtrucks

Thanks for your response.

Could you try to edit the event date/time that has the issue, resave it and check if it helps?

Yes, resaving the event made it show up. So what are you thinking the issue is?

Hi @idealtrucks

Thanks for your response and confirmation.

It seems missing details after saving the event is why you’re having this issue. There could be some issue with The Events Calendar plugin after it was updated and that was when you created your events. Usually, this could be fixed by re-installing or manually updating the plugin. Sometimes this could also be fixed by simply activating and reactivating the plugins.

Let me know if you have further questions or concerns.

Hi @idealtrucks

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.