New Fields and changes Not Saving

  • Resolved Scott_McCoy

    (@scott_mccoy)


    7 months, 2 weeks ago

    Have the paid version. Entered several fields fine and saving every once in a while. But now it won’t save new fields. I add one, save, it’s gone. I add another, save, it’s there. I edit an existing question, save, changes didn’t save. I’m stuck. Worthless if I can’t even complete all the questions in my survey. Can’t figure out what’s going on here??? It’s so random.

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @scott_mccoy,

    Thank you for the topic.

    The reason for the problem you are experiencing may be connected to the low PHP values set by your Hosting Provider.
    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists are ready to check the case and provide a solution as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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