Hi @dronajmij
I would like to sincerely apologize for the inconvenience and frustration you have experienced due to the recent update of the Zakra theme. We understand that this update has caused major issues for users, and we deeply regret any negative impact it may have had on your website and business.
Our intention with the update was to incorporate the latest technology and improve compatibility with other resources. Although the update caused a few issues on the users’ end, our team is actively working on addressing these issues and documenting the changes to help users navigate through the update more effectively.
I sincerely request your cooperation and patience as we work together to fix the problems as soon as possible. Our aim is to restore your trust and ensure a smooth experience with our theme. If you have any specific issues or questions, please do not hesitate to reach out to our support team. We are here to assist you and find a satisfactory solution.
Once again, please accept our sincere apologies for the inconvenience caused. We deeply value your support over the past years and hope to regain your trust by promptly rectifying the situation.
Regards,
Zakra Support Team
