New Gallery does not save

  • Resolved deconti

    (@deconti)


    6 years, 8 months ago

    Hi,

    I recently installed your plugin. However, when I created a new gallery, it would not stay saved. I would click out of the plugin and then return, and the new gallery was not there.

    Appreciate the help.

    Dr. D.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello Dear deconti.

    Thank You for contacting with us and for telling us about your problem. Please can You say me how many videos you uploaded into the gallery, and after uploading were there numbers under the “No” column?

    Thank You.

    Thread Starter deconti

    (@deconti)

    I uploaded 1 video and there were no numbers in the “No” column.

    Thank you

    Plugin Author totalsoft

    (@totalsoft)

    Thank You for your response.

    Can You please share the screenshot from the admin menu after uploading the video to the plugin?

    Thank You.

    Plugin Author totalsoft

    (@totalsoft)

    Dear deconti.

    Are you going to share the screenshot to understand your problem?

    Thank You.

Viewing 4 replies - 1 through 4 (of 4 total)
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