New images are not listed in feed

  • Resolved elsonponte

    (@elsonponte)


    2 years, 6 months ago

    I am currently finishing up a project where there is an Instagram feed. The issue is that every time I connect the Instagram account, the feed keeps showing only the first 3 images of the account (the ones it had when we connected it for the first time).

    We have re-connected the account, removed the app from Instagram, and re-configured the plugin again.

    The result is always the same, just showing the old pictures.

    Any idea of what may be causing this?

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @elsonponte,

    Thank you for reaching out to us for assistance. We’ll need some more information to be able to better investigate this for you. Could you send us a support request here, and include the System Info from the Help page of the plugin settings?

    Best regards,

    Louis

Viewing 1 replies (of 1 total)
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