• Resolved Maria Monedero

    (@maria-monedero)


    Hey everybody ??

    I need help for Rebeautys.com. I’ll really appreciate your help on this!

    I upload images from post editor or media library and with FTP I can see them uploaded in different sizes to the server. But then I can’t use them! The box for an uploaded image in the media library appears with the right name but no preview, and if I try to insert it in a post, then I see a broken link icon instead of the image. (If I preview the post, there is a link to the image, but not the image… and when I click there, the image appears without the rest of the post).

    I’ve used images that worked perfectly before but it happens the same, so I think the problem is not the image format.

    I deactivated all the plugins and it still happen, so it doesn’t seems to be the reason, either.

    In the server, as I see with FTP, image permissions are all 644. Even old images, that still work (the problem is only with new ones).

    I haven’t changed the theme.

    I’ve looked for old posts here in the forum but I didn’t found any about something similar to this.

    Does someone figure out something else it could be or something else to test?

    Thank you in advance everyone…

    María Monedero
    Rebeauyts.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • lisa

    (@contentiskey)

    what is the size of the new images?
    what is the file format of the new images?
    please share a link directly to one of the posts with the image problem.

    Thread Starter Maria Monedero

    (@maria-monedero)

    Images are .jpgs, with a resolution 72 pixeles/inch of 600x… (the other side varies), none is bigger.

    They worked fine three days ago, so I really think they are not the problem.

    I didn’t publish any post like this as it wouldn’t nice for readers! ?? and the problem starts in the media library, if you suggest me how to upload a screenshot I’ll try…

    Thread Starter Maria Monedero

    (@maria-monedero)

    (Sorry if I write here this but… I’m gonna get mad ?? Now there’s not a preview in the multimedia library at all. I can’t link from any new post and now I have found if I edit the menu it happens also… WHAT IS HAPPENNING?????)

    Thread Starter Maria Monedero

    (@maria-monedero)

    Meaning with “editing the menu” that any button in the menu won’t have a working link, nor a link at all ??

    Thread Starter Maria Monedero

    (@maria-monedero)

    Seems resolved now. It was a table from the database that had been corrupted. It seems the server’s people could restore it.

    Now I’m having problems with categories but I’ll try to solve them first, then to ask only if needed…

    Thank you everybody

Viewing 5 replies - 1 through 5 (of 5 total)
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