• Resolved nolimit24

    (@nolimit24)


    I’m trying to import files from Series Engine but when I click import it sends me to a page that says “Invalid file stream”. I was never asked to upload my .CSV file so is there something I’m not doing right?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi, can you tell us what URL do you see when you get “Invalid file stream” page?

    The import is not being done via .csv file, but from the current website database. If “Import” button isn’t grayed out, it means that you have (or had) Series Engine installed.

    Thread Starter nolimit24

    (@nolimit24)

    Oh ok. I do have Series Engine installed currently. When I click the “import” button it sends me to https://fbchaughton.org/wp/wp-admin/edit.php?post_type=wpfc_sermon&page=sm-import-export&doimport=se

    Here’s a video of me attempting it https://www.screencast.com/t/TyJhmVNd

    That is very weird issue that we are unable to recreate.

    Could you please send an email to [email protected] (and please include WordPress admin logins) so I could closely check what’s happening?

    Thank you for the patience

    Thread Starter nolimit24

    (@nolimit24)

    Just so you know to look out for it, I emailed you yesterday from [email protected]. Thanks for your help

    Hi,

    We have fixed the issue.

    The problem was that the function for getting image dimensions only supported JPEG images. It was made with speed in mind, so it would only download just couple first bytes to check the image size, instead of downloading the whole image as built-in PHP functions do.

    But, the issue was that you had a PNG image on your website, and JPEG and PNG have completely different metadata, so our function failed, as it could be expected. (it was an oversight by us)

    We’ve now created a second function, for retrieving PNG image dimensions, very fast.

    This is just an assumption, but the functions we use could be 10 to 100 times faster than PHP built-in functions, depending on image size.

    Thank you for reporting the issue, and thank you for the patience until we resolved it.

    Please report anything else you might find. ??

    Thread Starter nolimit24

    (@nolimit24)

    I sent another email to you but in case you didn’t see it when I imported the files it only imported 29 of the 355 on Series Engine

    Hey, we apologize for the delay, will check it out now

    Hi,

    We have fixed it.

    The issue was that most of the sermons from Series Engine did not have WordPress post initialized, and they were silently not being imported.

    I do not know why it happened in Series Engine, but we have made a workaround which should fix the issue.

    Thank you again for reporting it. ??

    Thread Starter nolimit24

    (@nolimit24)

    Great. Thank you for all your help and glad I could help y’all find some bugs.

    You are very welcome. Let us know if you have any issues in future ??

    Also, it would be great if you could leave a review here, it means a lot to us. Thanks!

    Thread Starter nolimit24

    (@nolimit24)

    Sure thing. It’s well deserved

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘New Import Feature’ is closed to new replies.