New Install – Cannot Use

  • Resolved wauger

    (@wauger)


    6 years, 10 months ago

    Hello,
    I’ve installed the free version of Security Audit Log without issue. However when I go to to the Audit Log Viewer page it does not display the log but rather an advertisement for the External DB add-on. In fact, every page shows this (Enable/Disable Alerts and Settings). Do I need to purchase this add-on just to view the log?

    Regards,
    -Paul

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    Hello @wauger,

    Thank you for showing interest in our plugin and sorry to hear you are encountering such problems.

    The free version of the plugin includes all logging features etc and premium add-ons are only needed for email alerts, search etc. So you should be able to see the audit log without any issues. Can you please try to logout and log back in and then send me a screenshot of what you are seeing instead of the audit log? Please also include the plugin menu (from the left hand sidebar) in the screenshot.

    Looking forward to hearing from you.

    Thread Starter wauger

    (@wauger)

    Yes I just tried to log out and back in, same issue.
    How do I send you the screenshot?

    Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    You can send it to us on [email protected] or else upload it to a service such as https://pasteboard.co/ or https://snag.gy/.

    Thread Starter wauger

    (@wauger)

    Thank you. I just sent you an email at your Support address. Please let me know the next steps.

    Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    Keeping the ticket updated; This issue is solved.

    The problem was the School Management plugin, which was changing the value of index page in the global REQUEST array.

    Thank you for reporting the issue. Would appreciate if you can spare a minute to rate our plugin.

    Do not hesitate to get in touch in case of any further queries and thank you for using our plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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