• Resolved jayharper2

    (@jayharper2)


    Hi Publish Press.

    I’ve been using this plugin for several years now, but recently I attempted to edit a role and was met with an error: The selected role is not editable.

    I tried several more and this occurred on some, but not others.

    Hoping you have a little guidance.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @jayharper2

    Thanks for using PublishPress Capabilities. Please explain this in more detail. What screen? What roles? etc etc

    Thread Starter jayharper2

    (@jayharper2)

    Sure, yes of course more details would be helpful.

    When I open “Roles” from the left hand menu, I of course have the normal wordpress and woocommerce roles. Along with them I have several roles that I believe were setup by the human who installed this plugin originally for us years ago. Or possibly they were in the original woocommerce installation, but I don’t believe so.

    I have no problem with any role that is default, from there I have 4 more roles Shop + Page Manager, Shop Admin + Page Manager, SEO Editor and SEO Manager.

    These two Shop + Page Manager, Shop Admin + Page Manager I can no longer edit, but I was able to as recent as last October if I recall. I also notice the plugin looks different than it used to. I’m guessing the appearance changed with some recent update. I’m using version 2.3.2

    Hope this helps.

    Thread Starter jayharper2

    (@jayharper2)

    i also cannot delete these roles.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @jayharper2. Yes, some roles are blocked from editing, either by WordPress or by particular plugins.

    Thread Starter jayharper2

    (@jayharper2)

    Here’s where there is some confusion. I was certain that I was able to edit these roles before. It’s not something that is done often though, so I’m only 95% certain. I could be 5% dead wrong.

    When I’m referring to deleting these roles, the option to delete the role exists. I see the link for delete. When I select the link to delete it appears as if it worked but there is an error message box at the top of the admin page, but it’s empty. And upon refresh, the role is back.

    Since I can’t recall precisely how the role got there, and I haven’t been able to confirm that it’s a default role for woocommerce or any other plugin, I’ve turned to you for advice.

    • This reply was modified 2 years, 10 months ago by jayharper2.
Viewing 5 replies - 1 through 5 (of 5 total)
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