‘New issues’

  • Resolved marktaylor55

    (@marktaylor55)


    7 years, 3 months ago

    Hi, whenever I log into my site I am greeted by the ‘you have 2 new issues concerning your seo’ Message from the toolbar, but upon going into the yoast dashboard, I can’t see these issues.

    Any help much appreciated.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    We are not sure why that is happening. We would like some more information.

    1. Can you confirm you are a site admin? If you are not sure go to Users->Your Name and see what role you have.

    2.Can you confirm you are using the most recent Yoast SEO v5.8? If not and you updated does the issue resolve? This guides explain more about how to update: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/.

    3. Can you confirm you are using WordPress 4.9? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider.?Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast.?This guide explains more:?https://yoast.com/why-we-dont-support-old-wordpress-versions/.

    4.Can you take a screenshot of what the Yoast dashboard looks like? To then share it to the forum you can use an image sharing tool like https://pasteboard.co/.

    Thread Starter marktaylor55

    (@marktaylor55)

    Hi,

    Thanks for your reply.

    1. Yes am site admin
    2/3. Yoast and WP on latest available versions.
    4. https://pasteboard.co/GVpsrok.png
    https://pasteboard.co/GVpsPcS.png

    Seem to have 2 notifications that are read but do not go away on the dashboard. Not sure if this is the cause.

    Thanks

    I have the same issue. I manage multiple websites with all different themes. I frequently see this notice saying 1, 2 or 3 issues. But whenever I go to the Yoast dashboard, there are no issues except the nag notices to upgrade to pro.

    It seems like it is alerting for new issues even though the issues have been muted in the dashboard.

    Plugin Support amboutwe

    (@amboutwe)

    Please toggle the muted notices to active and back to muted. Does this force the notification to update so it no longer shows the new notification message?

    Closed due to inactivity.

Viewing 6 replies - 1 through 6 (of 6 total)
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