• Resolved tomucho

    (@tomucho)


    I have uninstalled Jetpack and installed the new version.

    However I get this message:

    “Error Details
    transport error – HTTP status code was not 200 (502)”

    Last month and the other month was the same issue with Jetpack.
    What’s going on?
    It make me wonder if it’s worthy to still have Jetpack as a plugin…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter tomucho

    (@tomucho)

    The url is tomucho.com/

    We ran into some issues with the recent update that was causing 502 errors for a few users. Our developers are working on it and believe they have fixed the issue. Could you please try connecting again and let us know how you go?

    Thread Starter tomucho

    (@tomucho)

    Thanks for your response.

    Jetpack seems to be working but…

    The views & visitors numbers since June 7, 8 & 9 are not showing properly.

    They stopped at a random number and according google analytics that’s not the real number of visits & visitors my site it’s receiving.

    Glad to hear that.

    Jetpack can only record stats if it is connected, since your site wasn’t able to connect to Jetpack for a while the stats weren’t recorded.

    As for why Jetpack’s stat counts are different to Google Analytics, please keep in mind that Jetpack stats don’t track the following:
    – Visits to uploaded documents and files
    – Visits from browsers that do not execute javascript or load images
    – GoogleBot and other search engine spiders/robots
    – Visits by users that are logged in

    Thus it would stand to reason that you would see different views/visits in Jetpack’s stats than Analytics.

    I’m not totally familiar with configuring Google Analytics or what it tracks by default, and their support documentation doesn’t go into what they do or do not track with regards to the individual web properties that you set up. This is the document I found:
    https://support.google.com/analytics/answer/1008080

    We’ve also posted an article about Jetpack Stats on our site that might be a good read – and how it works together with Analytics:
    https://jetpack.com/2014/06/18/how-to-install-stats-and-analytics-on-your-wordpress-site-with-jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
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