New Mandate

  • Resolved Hughsp

    (@rescaes)


    10 months ago

    Hi there,

    Congrats, this plugin gets better every day!

    I have a situation where my customer has changed the account for the SEPA transfer after many recurring payments. That implies I need to have a new Mandate. The original mandate was accepted during the first order years ago.

    Is there a way to regenerate a new mandate email / document? (I can edit the Mandate number field manually but need to have it accepted by customer)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author vendidero

    (@vendidero)

    Hi there,

    glad to hear you are happy with the plugin ??

    The customer may accept the new mandate (e.g. account details) upon his next order via checkout.

    Kind regards

    Thread Starter Hughsp

    (@rescaes)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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