New Order Email

  • Resolved DragNfLy

    (@dragnfly)


    4 years, 8 months ago

    Hi,

    I do not receive the ‘New Order’ admin email when using the PayFast Gateway.

    Why would this be happening?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @dragnfly – I’m sorry to hear you’re having this issue! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thanks!
    – Joey

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
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