New order number reverted to Woocommerce format

  • Resolved kegobeer

    (@kegobeer)


    2 years, 3 months ago

    The last order I received (last month) had the proper order number using this plugin. I received an order today but now it’s back to using the Woocommerce default order numbers. Can you help me get this working again? I’m on version 1.4.8.

    Thanks in advance for your help.

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @kegobeer,

    Thanks for reaching out.

    We couldn’t replicate the issue on our end. Could you please share your WooCommerce system status report (WooCommerce>status>system status report) via this link for an initial understanding of your system environment?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @kegobeer,

    Greetings from webToffee! This thread has been inactive for a bit. So we will go ahead and set this thread to resolve – please feel free to follow up on the ticket you have with us if you have further questions or still need help, we will be happy to assist you.

Viewing 2 replies - 1 through 2 (of 2 total)
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