New packages ar not showing in the package list

  • Resolved frankybee

    (@frankybee)


    3 years ago

    Hi and thanks for this great plugin!

    WP 5.8.3
    Duplicator (Free) 1.4.4 [2022-02-01_14:00]

    When creating a new package, everything works fine BUT the package doesn’t appear in the list. (I see previous packages in the list) Checking via FTP, the files are in the right folder, with the older packages.

    I tried :
    changing the file name,
    DB only,
    i checked / unchecked ? Foreign JavaScript ? and ?Foreign CSS? in the Settings.

    The packages are built and saved (verified by FTP), but never appear in the package list. Without this listing, we won’t be able to see if colleagues have created the backup files nor be able to easily make a follow up on the previous backups.

    Is there a way to correct this situation?

    Thanks!
    Fran?ois

Viewing 1 replies (of 1 total)
  • Cory Lamle

    (@corylamleorg)

    Hey @frankybee

    Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, this one may get you going.

    – How to resolve Duplicator Plugin user interface (UI) issues?
    – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-038-q

    See issue A, it’s possible you might have a theme or plugin conflict.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

Viewing 1 replies (of 1 total)
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