New phone and lost recovery code

  • Resolved ext237

    (@ext237)


    4 years, 3 months ago

    Hello,

    I thought the 2FA info would transfer when I restored a backup to my new phone. It didn’t, and worse yet, I don’t have my recovery codes. I’m sure there isn’t a way to recover from this careless mistake. But is there a way to remove my wordfence central profile and start over? At this point, I’m not able to log into wordfence central.

    Thanks. And before anyone flames out on me: yes I know this is my mistake and am learning from the experience. ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @ext237, I can help you with this one.

    Please send me an email to lockout [at] wordfence [dot] com and mention your forum username (@ext237) and the email you signed up for wfcentral with.

    Thanks,

    Peter.

    Hi, I have exact the same issue as described by @ext237 and I am locked out from my wordfence central site where I manage my clients. Can I use the same solution as you mentioned here, Peter ? Thanks for advice

Viewing 2 replies - 1 through 2 (of 2 total)
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