• Resolved robwent

    (@robwent)


    I have noticed with other plugins that there is a message in the admin area that a new update is available but the current hosting does not support the required PHP version.

    With the last update, it looks as though the minimum requirement was upped to 7.0 but the plugin updates (Automatically?) on servers running older versions.

    This is just a suggestion for your update process.
    I was hired to fix a website that was down due to this update and have no control over their server to install new PHP versions.
    I have suggested that they ask their admin to install 7.4.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @robwent

    Thank you very much for taking the time to report this issue here.

    We will definitely look into this and see what options we have, to ensure this does not happen again.

    Thank you and have a good day.

    Same thing here, occurred with last update install, took the site down until WP Activity Log was deactivated. On that site we were running php 7.0 at that time with WP Activity Log and the Business plan. Deactivating the business plan got it working and we then updated the site’s php to be 7.3.28 which seems to be current enough to please.

    Rest of site is fine but WP Activity Log is no longer recording events. We have an issue where it states: “There are connectivity issues with the database where the WordPress activity log is stored. The logs will be temporary buffered in the WordPress database until the connection is fully restored.” but this does no seem to pass with time.

    • This reply was modified 3 years, 5 months ago by jaylewis001.
    Plugin Support robertabela

    (@robert681)

    Hello @jaylewis001 – you seem to have multiple issues and they are different from the ones posted in this ticket. Please open your own ticket. Also, if you own a license, you can email us at support at wpwhitesecurity dot com for support.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘New php requirement version installs without checking current php version’ is closed to new replies.