New pixel not appear!

  • Resolved alexmenndes2

    (@alexmenndes2)


    4 years, 4 months ago

    Hey! So, i create a new pixel for my business manager and for mt catalog, a new catalog, a new page… but when i started… i choose the correct page, but in pixel.. not appear my new pixel!!! Just the old! Whats happen?!

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  • Hey?@alexmenndes2,

    Thanks for writing to us about our plugin! I am happy to help out here. ??

    At this time, only Personal Ad Account pixels can be selected through the plugin setup window, pixels created through Business Manager will not be available.

    Having said that, we are working on a major update to the plugin that will include support for the business manager and give you full control of which pixel you use for your site. We don’t have an ETA for this update just yet, but keep an eye out for updates over the next coming months ??

    I’m sorry I don’t have better news for you at this time. Could I help you with any other questions?

    Thanks,
    Tamara

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