New plugin update prevents product changes

  • Resolved ryanbester77

    (@ryanbester77)


    1 year, 8 months ago

    I’m very angry with this plugin.
    Iyt auto updates (even when disabled).
    And now we are unabel to make changes to our products which do NOT sync to facebook shop using a TAG.
    Facebook now forces the error (image link below) and does not allow product updating. So they have now linked the woocommerce product Update button to the FB sync function…


    https://imgur.com/Dkhq9rS

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @ryanbester77,

    This is likely due to adding an excluded tag to a product that is currently synced to the facebook catalog.

    Can you try changing the “Facebook sync” field to “Do not sync”?
    https://d.pr/i/CrHAQ8

    Let us know if you’re still unable to update the product.

    Thread Starter ryanbester77

    (@ryanbester77)

    that has worked, than you.
    Its frustrating because this was not a requirement before the update.

    Hi @ryanbester77,

    You had excluded the product category from sync while the individual product setting was set to ‘Sync and show in catalog’. It’s normal to see that behaviour based on your settings.

    I’ll go ahead and mark this thread as solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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