New podcasts not getting added to feed

  • Resolved SAT

    (@stronganchortech)


    1 year, 4 months ago

    I have a website for a client who has been using Blubrry podcasting for years, uploading a weekly podcast.

    However, the last three weekly podcasts haven’t gotten added to the feed, so they aren’t getting picked up by the various podcasting services. The last one that got added was on Oct. 29.

    When I tried to validate the feed, these are the results I got:

    X Successfully completed feed download tests.
    X Successfully completed XML parsing tests.
    X ERROR:?More than likely you have a theme or plugin that is adding an image to your RSS feed. Most likely this is a favicon image that is small, 16×16 or 32×32. This will cause problems if you want to put your podcast on Spotify.
    X FATAL:?Found zero items with a valid enclosure tag. Cannot validate. Did not finish feed tests.

    Around the time the podcasts stopped getting added to the feed, I upgraded the site to PHP 8.2. So that might have caused some sort of issue. Can you confirm that the plugin is compatible with PHP 8.2?

    Or do you have other troubleshooting ideas for me?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Reply with the URL of the show’s podcast RSS feed so we can take a closer look at what’s going on.

    Thread Starter SAT

    (@stronganchortech)

    https://www.redvillagechurch.com/feed/podcast/

    Thread Starter SAT

    (@stronganchortech)

    The feed was set up years ago using an old plugin to set up custom post types. The plugin was eventually abandoned and didn’t work with the latest version of PHP, so I replaced it with a different plugin that created custom post types. I think something in that process (either upgrading PHP or switching the custom post type plugin) is what made the podcast feed stop working but I don’t know how to fix it.

    I also tried going in to the custom post type settings in Powerpress, and everything still looks right. But after I hit “save” again on the feed settings, I went back to the feed page and it looks like even the podcast episodes from a few weeks ago are now no longer showing up there.

    Plugin Support Shawn

    (@shawnogordo)

    PHP 8.2 shouldn’t be a problem with PowerPress. When I look at that podcast RSS feed, I’m not seeing any episodes. If the Podcast Episode boxes have been filled out on the posts that contain podcast episodes, something within the WordPress installation may be causing a conflict that’s “blocking” the podcast episodes.

    Make sure core WordPress, all plugins, and your WordPress theme are up to date. This support document also has suggestions on how to diagnose conflicts within your WordPress installation:?
    https://blubrry.com/support/powerpress-documentation/diagnosing-feed-andor-player-issues-with-powerpress/?

    Thread Starter SAT

    (@stronganchortech)

    Okay, it looks like the issue was related to how I set up the Custom Post Type UI plugin (to replace what the site was previously doing with Toolset Types plugin). The new plugin set the “has_archive” value on the “sermons” post type to “false,” but it looks like the PowerPress documentation says needs to be switched to true.

    However, when I switch that attribute to “true,” it looks like PowerPress creates a new RSS feed at a different URL:
    https://www.redvillagechurch.com/sermons/feed/podcast/

    But this is a different location from where the podcasting services have been expecting the feed to be. The correct URL should be this (without the /sermons/ section):
    https://www.redvillagechurch.com/feed/podcast/

    How do I update the PowerPress settings so that the custom post type podcast episodes get added to the main podcast feed and not a separate feed?

    • This reply was modified 1 year, 3 months ago by SAT.
    Plugin Support Shawn

    (@shawnogordo)

    Give this a try:
    1.) Log in to your WordPress site
    2.) Go to PowerPress >> Settings >> Advanced tab; check the box next to Custom Podcast Channels
    3.) Click the Save Changes button at the bottom of the page
    4.) Go to PowerPress >> Podcast Channels; hover your cursor over the Podcast (default channel) title; click the Edit link that appears underneath
    5.) Go to the Other tab; Find the “sermons” post type (it may be named something else) in the Custom Post Type dropdown menu
    6.) Click the Save Changes button at the bottom of the page
    7.) Clear any site caches, if applicable

    That should assign the “sermons” post type to the default PowerPress feed.

    Thread Starter SAT

    (@stronganchortech)

    I followed those steps, but it doesn’t appear to have changed the feed URL. When I go in to the post type podcasting section, it says, “Your podcast RSS feed:?https://www.redvillagechurch.com/sermons/feed/podcast/“

    Thread Starter SAT

    (@stronganchortech)

    Update: I was able to resolve the issue by setting a redirect from the old /feed/podcast/ URL to the new location of the podcast feed. I’m marking this issue as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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