• Resolved Artem Saveliev

    (@artemsaveliev)


    Hello. We’ve got a strange thing: After a certain number of popups in ourr list, when we add new popups with same targeting settings (target by post ID) they show everywhere despite those settings.

    For now we have this issue with the last 4 popups (deactivated temporary, don’t pay attention to this): https://joxi.ru/8AnO36Pi7MJRDr

    May be the free version has limits? Look at the number of popups: the first 380 are ok, and the last 4 are not.

    Settings on popup that works properly: https://joxi.ru/Dr8jo6gczq8pj2
    One of the last 4 popups where targeting doesn’t work: https://joxi.ru/DrlREQYH0qgJL2

    I didn’t find any information about limits on your official site, may be the problem is somewhere else… please help!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Artem Saveliev

    (@artemsaveliev)

    or may be this caused by some php var input limits or something like this?..

    Plugin Author Damian

    (@timersys)

    Hi Artem,
    there is no limitation. If one fail all should fail. Do you have a live url that I can check?

    Thread Starter Artem Saveliev

    (@artemsaveliev)

    Hello! Here is the url on the screen:

    https://joxi.ru/zANGQDRi67Ql7r

    login: beta
    pass: WJgP6jSuiTE3DhAFadCAtj9iq

    as you can see, kviku popup shows even on the home page, when it must not:

    https://joxi.ru/eAOG573ip80xPA

    the same for post id targeting: https://joxi.ru/4AkaZpPhXJWozm
    everywhere =(
    https://joxi.ru/vAWvV37tq5pqx2
    I guess everywhere where there is no other popup to show…

    such a strange thing

    Plugin Author Damian

    (@timersys)

    User and pass not working for me.

    Thread Starter Artem Saveliev

    (@artemsaveliev)

    and this one? WXws548cxd8jAn5rfmY3mrdFhDi

    Plugin Author Damian

    (@timersys)

    or may be this caused by some php var input limits or something like this?..

    Have you tried increasing your max input vars?

    Thread Starter Artem Saveliev

    (@artemsaveliev)

    No… You suppose that this is the solution? But why?

    I thought about that but found it strange that this could anyhow help. Popups are separated posts and are not loaded all together on every post, aren’t they?

    Plugin Author Damian

    (@timersys)

    It’s worth to try, because when the admin ajax is sent all the popup info it’s collected and it may pass the limit. Try and let me know if it works please.

    Thread Starter Artem Saveliev

    (@artemsaveliev)

    please tell me: when a post or page is loaded, the admin ajax try to check all popups one by one? if so I guess yes, that will cause the proplem with input vars and also woth page speed…

    Thread Starter Artem Saveliev

    (@artemsaveliev)

    and if so, changing limits will not fix the problem forever, cause the number of popups is growing every day

    also if this influence the page speed, it is very bad for user experience and seo =(

    Plugin Author Damian

    (@timersys)

    Hi Artem,
    The way our plugin works is that in order to work with all cache plugins along with complex display rules we separate the workflow in two parts.

    First, we check all the popups and their rules, if the rules are compatible with cache. Meaning that a cached version of the page won’t throw incorrect results we display them.

    The batch of rules that I mention are:

    				'post_type',
    				'post_id',
    				'post',
    				'post_category',
    				'post_status',
    				'post_format',
    				'taxonomy',
    				'page',
    				'page_type',
    				'page_parent',
    				'page_template',
    				'custom_url',
    				'keyword_url',

    If you use just those rules in the popup and the popup it’s not suppose to be shown on certain page it won’t show.

    If the popup it’s using more complex rule that are not compatible with cache. They will be printed and then admin-ajax.php will fire for rule checking and remove the popups that are not meant to be shown.

    I hope it’s clear on how it works

Viewing 11 replies - 1 through 11 (of 11 total)
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