• Resolved ACEkin

    (@acekin)


    I am trying out your plugin with the hope that I can switch to it to send e-mails when I publish a new post. So far, I have been able to install it, set up a sign up page which works, an e-mail to send, but the frequency option does not include a trigger. It only lists periods like daily, weekly, …

    I tried sending a test e-mail, that went out. But it contained some content that I do not see in the prepared e-mail. Where did it come from and how can I prevent it?

    There is also a series of shortcodes in the e-mail template that seem to display different things. Is there a list of those codes to customize the e-mail template?

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Brian Mutende

    (@picocodes)

    Hi @acekin,

    You’ve selected the “Latest posts digest” email type. Please select the “New post notification” email type.

    The content in your test email is fetched from your previous posts so that you preview the look of your emails.

    Learn more here: https://noptin.com/guide/sending-emails/new-post-notifications/

    Thread Starter ACEkin

    (@acekin)

    Thank you, @picocodes, I have discovered some of these but I have more questions to ask you. Judging by the speed of your reply and the extensive documentation, this plugin looks very promising. Thanks again.

    Thread Starter ACEkin

    (@acekin)

    I have a couple of more questions:

    • Is it possible to make subscription and unsubscription a two-step process where the user receives an e-mail and confirms the choice by clicking on a link?
    • When a subscriber decides to unsubscribe by entering the e-mail and clicking the unsubscribe button, the address is “unsubscribed” but not removed from the list. That makes it impossible for the visitor to subscribe again using the same e-mail. Attempting to do so results in a message: “You are already subscribed to the newsletter, thank you!” Therefore, deleting the e-mail address from the list may solve that problem. How can that be achieved? Or is there a different solution? The one-step unsubscribe process will also allow anyone to unsubscribe others whose e-mail address they know. Not a robust process.
    • If the subscribers want to add their first and last names after I import the e-mail list from my previous plugin, there is no way I can see other than canceling the subscription and subscribing again. Is my assessment correct? Even then, the second item will prevent them from doing so. A proverbial catch-22 situation!

    Thank you,

    Cemal

    Thread Starter ACEkin

    (@acekin)

    I found the double opt-in for subscribing for the first time, but have not found the same for unsubscribing from the list.

    Thread Starter ACEkin

    (@acekin)

    Oh, I found another thing that the double opt-in subscription requires your premium service. Is that correct? I found the place to create that form, but I see a message that asks me to activate my license. This kind of information may be good to present up front before a potential user spends time to discover them only to find out one has to subscribe to a paid plan.

    The search continues!

    • This reply was modified 7 months ago by ACEkin.
    Plugin Author Brian Mutende

    (@picocodes)

    Hi @acekin,

    I’m not sure where you saw that double opt-in requires a paid plan. Please take a look at our documentation since everything you’ve asked is documented and available in our free plans.

    Use the search box here to find help on any questions you might have:- https://noptin.com/guide/

    Thread Starter ACEkin

    (@acekin)

    Not for double opt-in to subscribe, but I followed the steps to set rules based on conditions and saw the screen at the following link:

    https://www.dropbox.com/scl/fi/vmqcuz3ch0wgfpyzgldwi/noptin-screen.jpg?rlkey=wp4c16vl4v4najfkyow4u4c95&dl=0

    Maybe I followed the wrong steps. I would like a few relatively simple things:

    1. Double opt-in subscription and unsubscription
    2. After confirmation of the unsubscribe request, instant removal of the record
    3. A simple note triggered by publishing a new post be sent to subscribers well under 500

    Is it possible to do these with the free version of the plugin? I tried searching for double opt-in unsubscribe but apparently what I found and followed may not be the correct path.

    Plugin Author Brian Mutende

    (@picocodes)

    Thread Starter ACEkin

    (@acekin)

    I will follow the instructions and see how I can deal with the canceled but not deleted entries.

Viewing 9 replies - 1 through 9 (of 9 total)
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