New posts are being cached and not displaying to users who aren’t signed in

  • Resolved samuelashbr00k

    (@samuelashbr00k)


    2 years ago

    Hi,

    I have a custom form on my website which allows the user to create their own posts however, once the form is submitted, the post is not displayed to users who are not logged in. I have tried to enable the “Exclude Post Types from Caching” but this does not seem to have any effect as the posts are still cached. The only solution that i can find is to use the “Exclude URLs from Caching” option but i just thought i would ask as this approach is very slow? Is there a way to clear the cache after a post is created?

    Many Thanks,

    Sam

Viewing 1 replies (of 1 total)
  • Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @samuelashbr00k,

    The plugin has a function called Automatic Cache Purge, it is located under Caching >> Caching settings >> Automatic Purge.

    When this function is enabled, the plugin starts monitoring WordPress hooks and purges the entire page cache or performs a partial purge when some of the hooks are fired.

    Please make sure this function is enabled for the site.

    Based on the provided information so far, as the function relies on the default WordPress hooks, it is possible that it will not work in case the form you have is using a different set up.

    In case the Automatic Purge doesn’t work as intended, you may reach us back by updating the topic here and providing us with the domain name for the site as well as the name of the custom form used. Alternatively, you may also contact us directly within your SiteGround’s Client Area, by posting a support ticket, and providing this topic as reference. Our Technical Support team will be happy to take a closer look.

    Best Regards,
    Gergana Petrova

Viewing 1 replies (of 1 total)
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