New PRO PLUS! membership

  • Resolved cahiskali

    (@cahiskali)


    1 year, 3 months ago

    I am a PRO user who has already paid for this plugin. Today I realized that; I had to be PRO PLUS to be able to use the new “google meet” and pre-existing “Email Branding” addons.

    The cost of being PRO PLUS is the same as PRO. So they expect me to pay the same price as I paid for PRO. Isn’t this a robbery?

    Yu can see the images at: https://dersimvar.com/unfair-pricing-policy/

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  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @cahiskali ,

    Thank you for reaching us out.

    Gently note, the Pro version of the LMS plugins comes with the Masterstudy theme only. It’s not available for purchase as a seperate plugin. Additionally, the theme can be purchased only on the ThemeForest Marketplace.

    The Masterstudy LMS Pro Plus plugin is purchased seperatly.

    You can find more information in our documention: https://docs.stylemixthemes.com/masterstudy-lms/

    It seems that there was misunderstanding and you have purchased the Pro Plus version. Could you please ensure that you have installed/updated both Free and Pro Plus versions of LMS plugin and activated addons Email Manager and Google Meet?

    If the features Email Branding and Google meet would be unavailable for, please create a new ticket and we will investigate your case individually. Unfortunately, WordPress does not allow to consult here about the paid version of the plugins.

    Best regards,

Viewing 1 replies (of 1 total)
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