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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @webteamtcc,

    When you add new products to your WooCommerce store, they should automatically sync with Square. However, the Square automatic sync works with Action Scheduler, and Action Scheduler relies on WP-Cron unless your site is not using system Cron. If this is not happening, it might be due to a few reasons such as a Corn job issue, a plugin conflict, or a problem with the Square API.

    Here are a few troubleshooting steps you can follow:

    1. Try deactivating and reactivating the WooCommerce Square plugin.
    2. Check for any updates to the WooCommerce Square plugin and apply them if available.
    3. Check whether WP-Corn is disabled or not.
    4. Make sure the products you’re trying to sync meet Square’s product requirements.

    If the problem persists, please share a copy of the following:

    • System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via Mozilla Community Pastebin and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter webteamtcc

    (@webteamtcc)

    Hi shameem,

    Thanks for the detailed message.
    No. 1 worked for us. We’ve deactivated and reactivated it again and the syncing start working as it should be.

    Thanks for the support.

    Kind regards,
    TCC – Webteam.

    Hi @webteamtcc

    We’re glad that worked! ??Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if you have a moment to spare, we would love it if you could share your thoughts with us by leaving a review or feedback. Your experience and feedback are important to help us improve and ensure we’re always providing the best possible support.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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