New product currency does not apply to the product in orders

  • Resolved Abbas

    (@xllentech)


    4 years, 11 months ago

    Hi,
    I have a custom plugin that I designed for my business. I have CAD as base currency. I installed your plugin, Added USD as 2nd currency as you claim, it supports 2 currencies for free plugin.

    Changed currency of some products to USD. In the product it shows USD in front of the price. But in the order, It still shows CAD for that product. I tried reinstalling plugin, deleted plugin data, reinstalled plugin, reapplied currency USD to that product, but still in the order it only shows CAD.

    Even re-adding the product to order doesn’t reflect it’s currency.

    I checked your demo, it works on your demo but not on my site. any help is appreciated.

    Thank you.

    • This topic was modified 4 years, 11 months ago by Abbas.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @xllentech,

    Regarding the query, do you mean that when the order is placed the product currency changes? It would be great if you can share the screenshot of the plugin settings which you have kept and the issue which you are facing.

    This information will be helpful to assist you in a better way.

    Regards,
    Kenil Shah

    Thread Starter Abbas

    (@xllentech)

    Hi,
    Thanks for reply.
    Forgot to mention, I only add manual orders from Admin panel. I use both currencies for billing CAD and USD. I have separate products for different currency billing.

    See screenshots at below link.
    https://paste.pics/8N36N
    https://paste.pics/8N37I
    https://paste.pics/8N37T

    Let me know if you need more information.

    Thank you

    Plugin Support kenil802

    (@kenil802)

    Hi @xllentech,

    Thank you for the screenshots.

    Can you please explain in a bit more detail as we are still unclear with your query as to what is the exact issue. Also, it would be great if you can share the steps to replicate the issue.

    Regards,
    Kenil Shah

    Thread Starter Abbas

    (@xllentech)

    Marking Resolved.

    For others, who might come across this.

    I coded my own solution in my wider purpose custom plugin, it was easier than I thought.

    To match my requirements, I added meta in user profile for Customers for billing currency and then also added meta in the order to be able to override it if required.

    Also created separate page in my custom plugin Admin page for separate currency totals for each customer.

    It’s working great for me.

    Thank you Authors anyways.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘New product currency does not apply to the product in orders’ is closed to new replies.