New product won’t does not exist in feed

Hi Esia168,

Are you running a caching plugin? If so, please make sure to flush the cache of the plugin and also of the browser so you are not looking at an old, cached, version of your product feed.

Best
Eva

Oh Wow, yes, indeed I was using WP Super Cache, I disable it and also use the browser incognito mode then now I see my new product. Thanks

Good to hear it solved the issue ??

Best
Eva

Hi, it seems like the problem is more complex than that. I have added a new product again and turn off the WP Super Cache, use the chrome incognito browser to login and refresh and download a few times, still it doesn’t want to show the new product. Any more ideas ? Any scheduler I can run manually ?

Hi Esia,

Did you manually reprocess the feed after you added the products? And are you sure you did not configure any filter that takes out the product you added?

This is how you can manually trigger an update of a feed:
https://www.dropbox.com/s/6u1okhkp0gpddue/refresh.png?dl=0

Best,
Eva

Hi, yes, I did manual refresh like your screenshot as I have automatic refresh disabled. I am sure there’s no filter that filter it out as I have no filter at all. And it seems to behave strangely as before, a new product won’t get generated until a few hours later. I suspect it could be a scheduler issue ? If you can point out what is your scheduler that needs to be run ? I have the WP Crontrol installed.

When you have the automated refresh disabled than products cannot appear in the feed several hours later. Still sounds like a caching issue to me if this is the behavior you are seeing.

The plugin uses WP-cron to update the feeds.

Best,
Eva

Hi, so automated refresh has to be on ? Even I don’t have new product added for sometime, so I don’t want eat the server resource by making it auto refresh. So by triggering refresh manually won’t work alone ? I still have to have automated refresh on ? I am still having the same issue, it won’t show up for the new product.

I have delete all the WP-Cache and also try incognito login into the wordress, not working.

• This reply was modified 5 years, 11 months ago by esia168.
• This reply was modified 5 years, 11 months ago by esia168.

Hi Esia,

When you run a manual refresh of the feed the new products should be added to the feed of course. A manual refresh behaves exactly the same as the automated ones.

Would you happen to have some filters in place that filter out the new products accidentally?

Best,
Eva

Hi, definitely not the filter because a new product will not show up today, but will show up tomorrow or few hours later in the feed after I refresh without me touching the filter at all. I have tried to turn on every hour refresh, see how if it helps.

It really shouldn’t make a difference. Both the manual and automated refresh are using the exact same code and functions. If it does make a difference than I would say there still is a caching issue.

Okay, finally I know the solution, for people who had the same problem. Indeed it is the server cache. So if you want to download the CSV file. Just append ?v=1 into the url, increase the number by 1 everytime you Referesh the feed and download to make the URL unique.

Example :
https://yourdomain.com/wp-content/uploads/woo-product-feed-pro/csv/somerandomstringoofthecsvfile.csv?v=1

Maybe you should implement this into your plugin ?

• This reply was modified 5 years, 10 months ago by esia168.