New Products Not Appearing

  • Resolved jaredtch

    (@jaredtch)


    5 years, 9 months ago

    I am trying to list new products. They appear in the back end but on the front end when I click the link for each new product I only see the product name and nothing more.. just a blank page.
    and example can be seen here: https://www.allincharge.com/product/bold-north-outdoors-glow-cup-sla-package-2/

    If you go to my front page, you can see products that I listed last year work fine but the new products (all of the Bold North products) all appear blank. I even duplicated one of the old products and that too will not show up.

    everything is up to date.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I have the same issue. Once I updated to the latest version of WooCommerce, my product pages are blank.

    Hi there,

    It’s possible that there might be a theme/plugin conflict. Try switching to the Twenty Seventeen theme – https://www.ads-software.com/themes/twentyseventeen/, and see if the issue remains. If so, try disabling all of your plugins except WooCommerce. Then try testing again to see if the issue persists. If that resolves your issue, enable each plugin one by one while continuing to test until you find the plugin that causes the issue.

    If you don’t want to do this on your live site, you can clone your site to a staging environment, where you can test without affecting your users.

    If your host doesn’t provide staging facilities, a simple way to do it is using the free WP Staging plugin:
    https://www.ads-software.com/plugins/wp-staging/

    Let us know if you still need help after this process. Also, if this doesn’t work, please provide us with a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks,

    Moderator Hari Shanker R

    (@harishanker)

    Hi @jaredtch

    I just wanted to follow-up with you on this thread; hope you were able to fix this problem that we had discussed here with blank products in your site.

    I’m marking this thread as Resolved as we have not heard back from you in a while. If the problem persists though, feel free to reopen this, we would be happy to look into this for you.

    All the best!

Viewing 3 replies - 1 through 3 (of 3 total)
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