• Resolved snecz

    (@snecz)


    Hi, new reviews are not showing up for some time. I’ve cleared the cache but still there few new reviews that I can’t get by the plugin. What can be the problem?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @snecz Are you sure the new reviews are also relevant? The Places API will return only the most relevant reviews; these are not necessarily the newest ones. This is covered in the FAQ and elsewhere in the forum.

    Have you checked the Retrieved Data – does this match with what you’re expecting to see?

    If you want to collect all reviews, please try the HTML Import because this will collect reviews without text and those deemed less relevant.

    Thread Starter snecz

    (@snecz)

    The look quite relevant – they have 1-2 sentences not just stars. These reviews are not in Retrieved Data tab.

    Plugin Author Design Extreme

    (@designextreme)

    @snecz I think you’ve hit on the main problem with the Places API – it just sends the most relevant reviews (not always the newest ones). The language will heavily bias these reviews as well – this may be relevant if you have multiple languages.

    I recommend giving the HTML Import functionality a go as this can complete your review catalogue.

    Please let me know if you have any further questions?

    @designextreme We have encountered with the same problem. The plugin stopped importing new reviews. I checked places api docs and found there reviews_sort parameter that can be set to newest. That will return reviews in chronological order. Please consider adding option to switch api query ordering.

    https://developers.google.com/maps/documentation/places/web-service/details#reviews_sort

    Plugin Author Design Extreme

    (@designextreme)

    @mazursv Amazing! This is new functionality and I did not spot this before you mentioned it.

    If this applies do the Places API and works like it says, this will be included in a future release.

    Plugin Author Design Extreme

    (@designextreme)

    @mazursv Thanks to your suggestion two months ago, I spent quite a bit of time adding this new functionality to the new version of the plugin.

    Please download version: 4.12. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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