New Server – Can't Connect Jetpack

  • Resolved elrebrin

    (@elrebrin)


    10 years, 9 months ago

    Like Title says, just upgraded to a whole new and faster server. Server is running Nginx with WP 3.8.1 and Sahifa Theme. After DNS Migration and removal of old site from Jetpack Connection, I am unable to get Jetpack to connect. It’s been about 43 hours since migration, still no change.

    Here’s the error(s):

    Your website needs to be publicly accessible to use Jetpack: site_inaccessible

    Error Details: The Jetpack server was unable to communicate with your site https://techraptor.net [IXR -32300: transport error: http_request_failed Operation timed out after 15003 milliseconds with 0 out of -1 bytes received]

    Domain is TechRaptor.net

    https://www.ads-software.com/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter elrebrin

    (@elrebrin)

    Support Request Sent!
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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