New setting ‘Review Permissions’ options

  • Resolved PalmerB

    (@palmerb)


    9 months, 3 weeks ago

    With the latest upgrade we are asked to select an option for Review Permissions.

    The options are:

    1. Nobody can submit reviews
    2. Reviewers must be registered and logged in
    3. Reviewers must be registered users
    4. Anyone can submit reviews

    Can you go into more detail on 2 & 3? My main concern is if someone checks out as a guest they won’t be able to submit a review. I don’t want to force them to register with our site to submit a review.

    So for now I have it set to Anyone can submit reviews but my concern is that we will be getting a lot of spam reviews which obviously we don’t want.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pistachio6321

    (@pistachio6321)

    Thanks for installing the latest update!

    The ‘Review Permissions’ setting applies to on-site review forms created with CusRev visual style or via shortcodes. It doesn’t apply to review forms with basic WooCommerce style. Permissions for the basic WooCommerce review forms can be controlled via settings in WooCommerce and general ‘Discussion Settings’ in WordPress.

    Here are possible options for ‘Review Permissions’:

    1. Nobody can submit reviews
      It is not possible to submit reviews for anyone.
    2. Reviewers must be registered and logged in
      It is possible to submit a review only when a user has an account on a website and is logged into their account.
    3. Reviewers must be verified owners
      It is possible to submit reviews with or without an account on a website but a user needs to have a previous order which includes a product they want to review. This check is done by a product ID and a customer email.
    4. Anyone can submit reviews
      Anyone can submit reviews. It is recommended to enable Google reCAPTCHA setting at the same time to prevent SPAM.

    It indeed checks if you have bought the product before accepting the review.

    Perfect.

    It is really essential after the latest changes, that the customer had to accept review reminder emails. Thank you!

    • This reply was modified 9 months, 3 weeks ago by eletsohu.
Viewing 2 replies - 1 through 2 (of 2 total)
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