• Resolved philippejost

    (@philippejost)


    Hi

    I re-installed a website with FooBox Galleries. Now, when I click on a image, it open a new site with the source image instead of FooBox.

    The gallery is set to “Full Size Image” and “FooBox”. But it doesn’t work anymore.

    I also tried ?Disable Other Lightboxes? in settings.

    What can I do?

    • This topic was modified 1 year, 6 months ago by philippejost.
    • This topic was modified 1 year, 6 months ago by philippejost.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @philippejost

    First, I’d like to kindly ask you to enable FooGallery Debug Comments for us so that we can be able to effectively assist you with this.

    To do so, kindly navigate to FooGallery -> Settings -> Advanced and click on the “Enable Debug” checkbox option as shown in the image linked here: https://prnt.sc/26jlt5a

    Don’t forget to save changes. This will help us investigate this issue further. Once done, kindly let me know.

    Thanks in advance.

    Kind regards,
    Elvis

    Thread Starter philippejost

    (@philippejost)

    Hi Elvis

    Thank you, I just enabled the mode.

    Best
    Philippe

    Plugin Support elviiso

    (@elviiso)

    Hi @philippejost

    Thanks for getting back to me with that update.

    I will need to login to your WordPress admin to investigate this issue further. If you don’t mind, kindly contact me via elvis at fooplugins dot com and we’ll take it from there. Thanks.

    Kind regards,
    Elvis.

    Thread Starter philippejost

    (@philippejost)

    Hi Elvis

    Still struggle with this. Can you help maybe?

    Best regards Phil

Viewing 4 replies - 1 through 4 (of 4 total)
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