New Students can not access course

  • We have 10 courses for our users. We are set up for auto enroll.
    When they sign up they can access the first course, but not the others.

    When trying to access the courses, they see:
    This content is protected, please enroll course to view this content!

    But they’ve already paid, so we’ve had to issue refunds!

    Please help!

    The page I need help with: [log in to see the link]

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