New Tab, not new Session

  • Resolved crush009

    (@crush009)


    4 years, 6 months ago

    Hi, I enable the Popup showing expiry: 0,

    its good for new session (close browser) but not work for close the browser tab andopen a new tab, the popup not reapear, its ‘possible ?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear @crush009 ,

    Thanks for contacting us.

    If you set the limitation 0 for the expiry of the popup, it means the cookie will be saved by session. There is no such an option for the tab since closing and opening a tab doesn’t mean a new user.
    This is the reason for the current logic it works with.

    Dear @crush009 ,

    How are you today?
    Just wondering whether you saw our previous message.

    Please, let us know if you still need help with this issue.

    Thread Starter crush009

    (@crush009)

    Hi Sygnoos,

    thanks for the response, it’s good for me.

    Dear @crush009 ,

    We are glad to see your message.

    Should you need any further assistance, please, let us know.

Viewing 4 replies - 1 through 4 (of 4 total)
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