New Theme – Plugins Not Activating

  • Hi Am getting this error.

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.

    If I try to activate the plugins it goes to a blank page.

    Please could you advise.

    [email redacted / moved to “fixing wordpress”]

    The page I need help with: [log in to see the link]

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  • Thread Starter leslienbooysen

    (@leslienbooysen)

    It’s also giving me a 500 – Internal server error

    Are you able to access the Admin? Try deactivating all plugins and see if it comes back online. If not, switch to a default theme like twentyseventeen and see if that fixes it. If not, check out this post for more in-depth troubleshooting: How to fix the 500 Internal Server Error

    Also: If you cannot access the Admin, or if you are on managed WordPress hosting, and/or are not familiar with FTP, you should contact your host or WP support person for help. The very minimum they could do is restore a recent backup for you and you can try again ??

    • This reply was modified 6 years, 5 months ago by jamieschmid.
    • This reply was modified 6 years, 5 months ago by jamieschmid.
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