New Tickets are received as Closed

  • Resolved Andre

    (@andre-jutras)


    5 years, 3 months ago

    I’ve noticed since beta testing this plugin, that new ticket submissions are showing status as “Closed”. Is this done by design or is this a bug?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Anonymous User 15356385

    (@anonymized-15356385)

    New tickets are not created in the closed status. Depending on settings they would be “New” or “Open”.

    If you are still experiencing an issue and need assistance, let us know – appreciate it has been a while since this was posted

Viewing 1 replies (of 1 total)
  • The topic ‘New Tickets are received as Closed’ is closed to new replies.