Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author braekling

    (@braekling)

    Can you post your tracking code, please?

    The URL should be js/index.php/0.9.9.16 instead of js/index.php.

    Can you open wp-piwik.php, go to line 866 and change

    $strCode = str_replace('piwik.js', 'js/index.php/'.self::$strVersion, $strCode);
    $strCode = str_replace('piwik.php', 'js/index.php/'.self::$strVersion, $strCode);

    to

    $strCode = str_replace('piwik.js', 'js/index.php', $strCode);
    $strCode = str_replace('piwik.php', 'js/index.php', $strCode);

    ?

    If changing these lines fixes the error: Can you tell me which browser and which server OS you are running? Thank you very much!

    Thread Starter .

    (@itaskmanager)

    Thank you for your prompt reply.

    My tracking-code:

    <!-- Piwik -->
    <script data-cfasync="false" type="text/javascript">
      var _paq = _paq || [];
      _paq.push(["setCookieDomain", "*.domain.tld"]);
      _paq.push(["setDomains", ["*.domain.tld"]]);
      _paq.push(['setRequestMethod', 'POST']);
    _paq.push(['trackPageView']);
      _paq.push(['enableLinkTracking']);
      (function() {
        var u="//domain.tld/piwik/";
        _paq.push(['setTrackerUrl', u+'js/index.php/0.9.9.16']);
        _paq.push(['setSiteId', 1]);
        var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
        g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'js/index.php/0.9.9.16'; s.parentNode.insertBefore(g,s);
      })();
    </script>
    <!-- End Piwik Code -->

    I change this, but it doesn’t works.

    Plugin Author braekling

    (@braekling)

    Ok, can you tell me your browser (name + version) and your hosting environment?

    Can you also try to open http[s]://domain.tld/piwik/js/index.php/0.9.9.16 in your browser?

    Thank you very much!

    Thread Starter .

    (@itaskmanager)

    <Delete, please.>

    Thread Starter .

    (@itaskmanager)

    1. Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.101 Safari/537.36

    2. OVH/Kimsufi Root-Server
    2.1. Linux domain.tld 3.10.23-xxxx-std-ipv6-64 #1 SMP Tue Mar 18 14:48:24 CET 2014 x86_64 GNU/Linux

    3. No. Not found. I have only “index.php”, “piwik.js” and “tracker.php” in “/piwik/js”.

    4. My JS-Data

    ./libs/bower_components/angular/angular.js
    ./libs/bower_components/angular/angular.min.js
    ./libs/bower_components/angular-sanitize/angular-sanitize.min.js
    ./libs/bower_components/angular-sanitize/angular-sanitize.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-transfer.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.mouse.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.button.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-clip.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-pulsate.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-fade.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.widget.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-bounce.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-highlight.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.menu.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.tabs.js
    ./libs/bower_components/jquery-ui/ui/jquery-ui.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.accordion.js
    ./libs/bower_components/jquery-ui/ui/jquery-ui.custom.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.dialog.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.tooltip.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.selectable.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-drop.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-shake.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.autocomplete.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.position.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-slide.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-scale.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-fold.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.sortable.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.progressbar.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.spinner.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.droppable.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.core.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fr.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-id.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-af.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ar-DZ.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-mk.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-eu.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fr-CA.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-zh-TW.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-it.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-da.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-lb.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-rm.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-uk.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-cy-GB.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-pt-BR.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-hr.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-tj.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-th.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-gl.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery-ui-i18n.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-nl-BE.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ca.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sk.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-km.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-nn.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-hu.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ar.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-bs.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sr-SR.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-is.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-zh-HK.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-hi.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ru.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-vi.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ja.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-kk.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fi.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-pt.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-en-NZ.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-en-GB.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sq.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ml.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-he.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-hy.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ka.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-lv.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-no.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-zh-CN.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-nb.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ky.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ta.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fr-CH.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-lt.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-el.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sl.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-en-AU.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sr.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-tr.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-de.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ms.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-az.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fo.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-pl.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-eo.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-be.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-es.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-sv.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-et.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-cs.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-nl.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ro.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-fa.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-ko.js
    ./libs/bower_components/jquery-ui/ui/i18n/jquery.ui.datepicker-bg.js
    ./libs/bower_components/jquery-ui/ui/jquery.ui.effect-blind.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-pulsate.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.mouse.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.droppable.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-scale.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.accordion.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.autocomplete.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.tooltip.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-shake.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-clip.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.button.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.selectable.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.progressbar.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-fade.min.js
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    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-bounce.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-slide.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.tabs.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery-ui.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.resizable.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.sortable.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.slider.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.spinner.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.core.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.widget.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-highlight.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-fold.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-explode.min.js
    ./libs/bower_components/jquery-ui/ui/minified/jquery.ui.effect-transfer.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-zh-TW.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-lv.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-hr.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-bg.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-pl.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-fa.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-be.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-ko.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-sv.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-en-NZ.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-pt-BR.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-hy.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-zh-CN.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-mk.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-tj.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-bs.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-en-GB.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-en-AU.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-hu.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-it.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-el.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-km.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-no.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-fr-CA.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-fr-CH.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-vi.min.js
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    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery-ui-i18n.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-de.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-zh-HK.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-sr.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-et.min.js
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    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-es.min.js
    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-cy-GB.min.js
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    ./libs/bower_components/jquery-ui/ui/minified/i18n/jquery.ui.datepicker-eu.min.js
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    ./libs/bower_components/jquery/dist/jquery.js
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    ./libs/bower_components/jquery/src/queue.js
    ./libs/bower_components/jquery/src/selector-sizzle.js
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    ./libs/bower_components/jquery/src/jquery.js
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    ./libs/bower_components/jquery/src/css/addGetHookIf.js
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    5. I have the problem only since the update yesterday.

    Thread Starter .

    (@itaskmanager)

    *Debian Jessie, 8 3.10.23

    Plugin Author braekling

    (@braekling)

    So http[s]://domain.tld/piwik/js/index.php/0.9.9.16 is not found via browser?

    And http[s]://domain.tld/piwik/js/index.php is found via browser?

    -> index.php/0.9.9.16 should open index.php.

    After you changed the PHP code of WP-Piwik as shown above: Did you check the tracking code again? The /0.9.9.16 part should disappear after changing the code and your tracking should work again.

    Are you using a cache plugin or something similar?

    I agree, stats for the single site I use WP-Piwik for have stopped working since the upgrade.
    I have no stats for the last three days, I changed the insertion of the tracking code to standard and it started working again.

    So http[s]://domain.tld/piwik/js/index.php/0.9.9.16 is not found via browser?

    And http[s]://domain.tld/piwik/js/index.php is found via browser?

    Both URLs are not found, they result in a 404

    Thread Starter .

    (@itaskmanager)

    Hmm.
    I’m a little bit confused.

    Now it works, after I changed the code on “wp-piwik.php” and updated “jessie” again. Yesterday were not works.

    Are you using a cache plugin or something similar?

    Nope. ??

    I have no stats for the last three days, I changed the insertion of the tracking code to standard and it started working again.

    If you have a server, use this:

    sudo aptitude update
    sudo aptitude full-upgrade
    sudo apt-get update
    sudo apt-get upgrade
    sudo apt-get dist-upgrade

    After this, change the code at “wp-piwik.php”.

    That’s have solved my problem.

    Plugin Author braekling

    (@braekling)

    Extrafino: If you can’t open js/index.php in your Piwik folder, there is a problem with your Piwik setup. Please check if the files (folder js and index.php) are missing. Maybe you have a rewrite role which blocks js/index.php?

    WP-Piwiks code (js/index.php/{version}) can only work if the Piwik file js/index.php exists, of course.

    All: I will remove the version number with tomorrow’s release, because it didn’t help most of you and causes new problems.

    Happy Easter holidays!

    Thread Starter .

    (@itaskmanager)

    Happy Easter holidays!

    I checked, the files are there.
    https://domain.tld/piwik/js/index.php results in an Error 500 Internal Server Error and http[s]://domain.tld/piwik/js/index.php/0.9.9.16 redirects to
    https://domain.tld/piwik/js/0.9.9.16 and results in an Error 404

    Plugin Author braekling

    (@braekling)

    Extrafino: https://domain.tld/piwik/js/0.9.9.16 should result in a 404… You have to try:
    https://domain.tld/piwik/js/index.php/0.9.9.16

    If js/index.php results in an Error 500 you should check your server configuration. WP-Piwik just adds the tracking code linking to js/index.php – but if js/index.php is not available, the tracking code can’t work, of course.

    iTaskmanager: I removed the version string (/0.9.9.16) in 0.9.9.17, so this problem should be solved. But good to hear it also worked after a system update. ??

Viewing 13 replies - 1 through 13 (of 13 total)
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