New Update 3.8.14.1 does not solve the mess from 3.8.14

I did just update it. I am not sure which version I had but I didn’t think it was that old.
I tried flushing the cache but I still see the error.

Hi jasondyork,

We had one other report of this and had some trouble trying to identify why it was occurring. I’d be more than happy to help debug if you’d be willing to email WP admin credentials to me at justinsainton at gmail dot com.

ok. I will send it over.

@jasondyork working with justin and mihai on your issue.

We can fix the error. But in your configuration It appears you don’t have any shipping methods selected?

– jeff

@jasondyork the patch i will be submitting to the WPeC core has been implemented on your site and seems to do the trick. Please check it out and let us know if there are any ill effects.

– jeff

Great! Thank you.

HELP!!

I have the same problem at checkout as michaelisc, “Enter a valid state” in the Billing section after updating WPEC to 3.8.14.1. I’ve had several customers yesterday and today fail to purchase products from my web site due to this error. It only seems to happen when the shipping address is different than the billing address.

My site is: https://www.kytexgear.com

@jeff Pye Brook, can you tell me what the fix is please? I’m struggling tonight deciding if I should uninstall this version of WPEC and roll back to 3.8.13.1. The shipping calculator was clunky, but at least it worked.

Edit: It’s 10pm, and after two more frantic emails from customers not being able to order items, I deleted 3.8.14.1 and reinstalled my previous working version, 3.8.13.3.

Would be great to get this fixed. I liked the new Shipping Calc function (and hidden checkout form until completed). Didn’t like the need to select a single option for shipping if using WPEC Premium Shipping plugin tho. Seems silly to have to click a radio button for one option.

Hi Kytexgear,

The following changes solved my issues:

https://github.com/JeffPyeBrook/WP-e-Commerce/commit/f9cc2c0293a6092fb54e93818458bee4c17cbe7a
https://github.com/JeffPyeBrook/WP-e-Commerce/commit/c05872eeab08caf0ad2d2666529cd8b2d576749c

Good luck,

Matthijs

Thanks Matthijs. I’ve downloaded 3.8.14.1 again, and made those changes to the two PHP files. I’m going to create a sandbox installation of my site this weekend, change the Paypal Pro payment gateway to Test, and install this to test. I’m not willing to sacrifice legitimate business to test this again on my live site, but I want to say thank you to Jeff Pye Brook and yourself for the effort to resolve this issue.

So, for personal curiosity, is this error a result of a conflict with WPEC 3.8.14.1 and Lee Willis’ WPEC Premium Shipping, or is this a core function conflict, regardless of shipping plugin?

After update to Version 3.8.14.1 on WP Version 3.9.1, the shipping calculation doesn’t update cart total. Here is the store:
https://pirettisports.com/tennis-court/

Daveread, I saw the same issue using 3.8.14.1 and WP 3.9.1 with Premium Shipping plugin by Lee Willis. When only one shipping option was presented (say, USPS Domestic First Class Mail) the single radio button was NOT selected by default. The user had to click it for the cart total to update with the shipping costs. Annoying for shoppers for sure, especially when they complete all their billing/shipping info, CC info and click “Purchase” and the page then tells them to pick a shipping option, when there’s only one!

We are also experiencing the same issue as others here, with a broken shipping page after the 3.8.14.1 upgrade, which has basically made our store unusable. We are now in the process of restoring our site to an earlier version, and looking at other store plug-in options.

Same problem for us too after the 3.8.14.1 upgrade. We can’t take orders at all now. The shipping & tax doesn’t populate properly. VERY FRUSTRATING

@jeff Pye Brook, can you please tell us what you did to resolve the issue?

Can someone please tell me a THEME that does work with this update that has stuffed up everyones cart! I am at the end of my rope with this, I have lost so much money in sales over the last 2 weeks because the stupid thing doesn’t work anymore. If it is a problem with a theme, just tell me which one works with it!

Or can someone please tell me how to restore to an earlier version when it was working JUST FINE!!