• Resolved gragaer

    (@gragaer)


    Hello there!

    When I made the last W3 total Cache update I immediately received an automated WordPress mail that this plugin caused a fatal error. When I checked at first everything looked alright, but then I realized that old blog posts weren’t loading on my front page when I scroll down. Usually I have an unlimited scroll with posts being automatically loaded when you scroll down, but now my page only shows the latest 6 + 1 sticky post.

    Can you please fix this or doesn anyone know what to do? Deactivating the plugin didn’t help.

    Thanks! Ben

    WordPress version 5.4
    Current theme: Modern (version 2.4.2)
    Current plugin: W3 Total Cache (version 0.13.2)
    PHP version 7.3.11

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gragaer

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Have you tried purging the cache? Also, please delete the /cache/ folder from wp-content manually and see if the issue persists.
    Thank you!

    Thread Starter gragaer

    (@gragaer)

    Yes, I’ve purged all Caches. I don’t know where this folder is though, somewhere in my installation?

    Thread Starter gragaer

    (@gragaer)

    found the folder. error is still the same.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gragaer
    Are you positive that the issue started after updating the Plugin?
    I can see that the first post showing is from March 4th.
    Try to completely remove W3 Total Cache.
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in the .htaccess file to control caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are leftover in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – dbcache.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    If the issue continues to persists after this then it’s not related to W3 Total Cache.

    Thread Starter gragaer

    (@gragaer)

    I deleted basically all plugins and reinstalled them again. I don’t know why WordPress sent me the email that W3 Cache causes this error but in reality it was the plugin Jetpack. For some reason the option Infinite Scroll doesn’t work anymore since the latest Jatpack update (which coincided with the W3 update).

    So sorry for your hustle but thanks for the support anyways!
    Regards,
    Ben

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @gragaer

    Thank you for the information. Glad to know you managed to find the cause of the issue.
    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘New update Block Autoload’ is closed to new replies.