New Update Does Not Replace Image

  • Resolved alekvila

    (@alekvila)


    5 years ago

    After installing the v3.3.10 update, the plugin does not work. It was working before. The image remains unchanged after uploading a new one. My cache settings are “0” (no cache). I checked file and folder permissions on the FTP server.

    I’m trying to upload a new image with the same name. I think this might be the problem. Somehow the image is still being cached.

    • This topic was modified 5 years ago by alekvila.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @alekvila,

    I suggest making sure you flush your website’s cache and then try again. Please do it in this order:
    1) Cache plugins (WP Rocket, LiteSpeed Cache, SG Optimizer…)
    2) Server cache (SiteGround, Bluehost…)
    3) CDN cache (Cloudflare, StackPath…)
    4) Browser cache (Chrome, Firefox, Edge, Safari…)

    That should do the trick ??

    Best,

    Thread Starter alekvila

    (@alekvila)

    Hm. After additional tests… When I deactivate and delete “Enable Media Replace v3.3.10” and reinstall “v3.3.7” I can replace an image even if it has the same name. The new image is visible on the live site and on the page editor, but the media library still shows the old image. This is at least something I can work wit (although not ideal). When I was running v3.3.10, the new image was not visible on the live site or in the page editor, so I can’t work with that.

    Something has changed between v3.3.7 and v3.3.10. It’s causing different behavior between these versions. If you can give me access to v3.3.8 and v3.3.9 I can run additional tests for you to find out exactly when it happens.

    By the way, my site is hosted at HostGator, and there’s no method I know for clearing server cache. I don’t think it’s caching anything since the image is changing on the live site. Also I’m not going through a CDN or using any caching plugin. The WordPress cache setting is 0 (no cache). I always clear the browser cache when testing.

    • This reply was modified 5 years ago by alekvila.
    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @alekvila,

    Thank you for your information. You can find all the old versions here: https://www.ads-software.com/plugins/enable-media-replace/advanced/

    Regarding your issue, we’d like to continue the investigation here, since it might require our developer’s help. Could you please send us an email and make sure you mention this conversation?

    Thank you!

    Thread Starter alekvila

    (@alekvila)

    Thanks for the helpful download link. I tested all versions from v3.3.7 to v3.3.10. Now they are all working fine. Even v3.3.10. It must have been user error. I will mark this resolved. Thanks again for your reply!

    Plugin Support Gerard Blanco

    (@sixaxis)

    You are welcome @alekvila ??

Viewing 5 replies - 1 through 5 (of 5 total)
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