New update – unable to post ads as admin

  • Resolved experimentonme

    (@experimentonme)


    5 years, 7 months ago

    Hi (me again), Since I updated to the newest version 4.0.0 I am unable to submit ads as an admin successfully. I get this message: This listing is currently disabled until the owner verifies the email address used for the contact information. Right now only administrators users and the owner of the listing can see it. A verification email has been sent to you.

    I can verify for the user but some prefer the management of those ads be managed by me (admin). Is there a way this can be overriden? Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @experimentonme,

    I think in the interest of expediting the change, let’s continue this discussion more directly. I agree that admin-placed ads shouldn’t need this feature…

    Contact us here with a link to the forum thread: https://awpcp.com/contact/

    UPDATE: We did some testing on our side…

    This is definitely an issue, we’re working on a solution right now.

    As a workaround, administrators can use the bulk actions Mark as Paid and Mark as Verified (I think both have to be used on affected ads for now) to get the ad visible on the frontend.

    This will be patched in 4.0.1 ASAP.

    Thread Starter experimentonme

    (@experimentonme)

    Thanks so much, I will use the workaround in the mean time.

Viewing 3 replies - 1 through 3 (of 3 total)
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