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Resolved jonalb
(@jonalb)

2 months, 4 weeks ago
Hi,

I am having some noob problems. Last month I set up the site and the page that I have linked has 5 photo links to pages with pdfs that were set up using the PDF EMBED plugin. I had decided that the pdfs on those pages were a little low on the pages and went in to raise up the container that held the pdf. I set the top spacing to -20px and saved. When I reopened the pdf was not there, the area blank.

If you open the links you will see that the other 4 links are still operating correctly. I only changed the first. I went back in a changed the -20 back to 0 but no go.

I tried to go back to an earlier save but apparently All-in-one WP Migration does not support my host HostGator…wish they had told me! (Is there a backup plugin that does?)

And when I try to rebuild the page I can’t find the PDF Embed icon to drag to the page…like I said I’m very new here. Do I edit in the standard editor or elementor? And I don’t know the best route to get out of this jam.

Thanks so much for any help.

jonalb
- This topic was modified 2 months, 4 weeks ago by Steven Stern (sterndata). Reason: fixed title
The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter jonalb
(@jonalb)

2 months, 4 weeks ago

I was able to get the pdf open, but not in the same framework as the other four, and which I prefer. The problem pdf is “Reuben B. Robertson, Sr. A Thoughtful Giant”

Plugin Support Nukak Asanansi
(@nasanansi)

2 months, 3 weeks ago

Hi @jonalb,

Thanks for reaching out, and I’m sorry about the inconvenience.

The PDFs you shared don’t seem to be rendered by our plugin. Perhaps you are using another PDF embedder plugin, as the layout there is quite different from ours.

In case it helps, you can download and install our plugin on your site from here: https://www.ads-software.com/plugins/pdf-embedder/.

And here is our guide on how to properly embed the PDFs using our plugin: https://wp-pdf.com/premium-instructions/#embedding-a-pdf.

I hope this helps. Thanks ??

George Appiah
(@gappiah)

2 months, 3 weeks ago

@jonalb:

pdfs that were set up using the PDF EMBED plugin.

That’s “PDF Embed”, but you posted in the “PDF Embedder” plugin’s support forum (or perhaps a moderator moved it to the wrong plugin forum).

Here’s the support forum for the plugin you’re using: https://www.ads-software.com/support/plugin/pdf-embed/. Feel free to re-post your issue there.

Plugin Support Nukak Asanansi
(@nasanansi)

2 months, 3 weeks ago

Hi @jonalb,

We haven’t heard back from you yet, so I’ll be closing this thread for now.

If you still run into any issues, please feel free to reply, and we’ll take a look.?

Thanks for the input @gappiah

Have a good one ??

Viewing 4 replies - 1 through 4 (of 4 total)

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