• Resolved mikkola

    (@mikkola)


    Just FYI. I wasn’t able to add new users because the “show password” button wasn’t working. Temporarily disabling WordFence fixed the problem. This may be something worth looking at. It probably affects other users as well.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfphil

    (@wfphil)

    Hello,

    Sorry to hear that you are having this problem.

    Some plugins or themes may cause conflicts with scripts, that can prevent some WordPress admin pages from working when both Wordfence and the other plugin (or theme) are enabled.

    First, it is best to Open the JavaScript console and check for errors. This may show which plugin has caused the conflict. A link is below from our documentation on how to do this:

    https://docs.wordfence.com/en/Open_the_JavaScript_console_for_troubleshooting_plugins

    If you find an error and it comes from “load-scripts.php”, that is because WordPress combines multiple scripts into a single request so admin pages load a little more quickly, but since multiple scripts are loaded at once, an error in one script can affect the others. You can prevent this, so that each script will load individually by adding this line of code to your wp-config.php file:

    define(‘CONCATENATE_SCRIPTS’, false);

    Be sure to add it before the line that says: /* That’s all, stop editing! Happy blogging. */

    This will either help show which script file is causing the conflict, or it may prevent the issue from happening. If you can find the cause of the conflict and fix it, you can remove this line from wp-config.php

    If you need any more assistance please feel free to ask.

    Plugin Support wfphil

    (@wfphil)

    Hello,

    As you haven’t replied to the instructions that I provided I will assume that the instructions did solve your issue and I will now mark this topic as resolved.

    If however, for whatever reason, you are still experiencing this issue and it is not resolved please respond to the post, which moves it back up the queue, and mark this topic as “not resolved”.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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